During the past few decades, there have been different studies on e-business but there are limited numbers of works accomplished on measuring the impact of e-business on supply chain. Although e-business may not directly influence on organizational performance, it can have significant indirect impact on unifying customers and suppliers, which yields to a better performance of organizations. In this study, we perform an empirical study to measure the indirect impact of e-business on organizational performance. The proposed study of this paper designs a questionnaire and distributes it among 40 professional experts in various industries in province of Ilam, Iran. The survey examines four hypothesis for a possible correlation between e-business and integrated suppliers, e-business and customers, integrated customers and suppliers with organizational performance. The results of this survey confirm a positive relationship between all these components either directly or indirectly.
DOI: j.msl.2012.04.011 Keywords: Organizational performance ,E-business ,Supply chain management ,Customer relationship management How to cite this paper: Meftahi, H., Nazeri, A & Nosratpour, M. (2012). An empirical study to measure the impact of e-business on organizational performance with an emphasis on integrated production information.Management Science Letters, 2(5), 1755-1760.
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