A development in balanced scorecard by designing a fuzzy and nonlinear Algorithm (case study: Islamic Azad university of Semnan)


Afsaneh Mozaffari, Hamidreza Karkehabadi, Mahdi Kheyrkhahan and Mosayeb Karami


The success of each organization depends undoubtedly on the quality of its management and management quality depends on decision quality and information quality on the quality of its measurement and proportion. Therefore, its accuracy and measurement has a key role in the success of the organization and the weakness of performance evaluation and managerial control system can transfer to a barrier for the growth of organization. Performance evaluation systems are now dividable to two traditional group (performance evaluation of an individual across reminding him about his performance) and modern group (developing and improving the capacity of evaluated individual and inclined to achievement of organizational objectives and strategies). One of the most authoritative strategic models in this field is the balanced scorecard (BSC) model in which entire aspects of an organization are dominantly investigated. However, no operational trend has been introduced for utilizing it up to now.


DOI: j.msl.2012.04.002

Keywords: Performance evaluation, Balanced ScoreCard (BSC) ,Fuzzy Decision making trial and evaluation laboratory (DEMATEL) ,Fuzzy Analytic Network Process (FANP) ,Fuzzy Analytical Hierarchy Process (AHP) ,Islamic Azad university of Semnan

How to cite this paper:

Mozaffari, A., Karkehabadi, H., Kheyrkhahan, M & Karami, M. (2012). A development in balanced scorecard by designing a fuzzy and nonlinear Algorithm (case study: Islamic Azad university of Semnan).Management Science Letters, 2(5), 1819-1838.


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